Patricia DugganAs founder and CEO of The Duggan Difference LLC, Pat brings over 25 years of tested experience as an administrator, analyst, facilitator, teacher, leader and manager to her work as a keynote speaker, facilitator, author, consultant, coach, and mentor. Most of her career has been spent working in the U.S. judicial systems, from clerk of court to State Court Administrator to Director of National Programs. She has simultaneously been involved in non-profit work as well, serving on the boards of agencies like the local United Way, several Toastmasters International districts, and the National Center for State Courts. And she has ten years of experience in the private sector world also, as a legal secretary and paralegal back in her early days.

Pat’s extensive background sets her apart from other speakers and consultants. Her experiences have been shared with a wide range of audiences nationally, and her strategies have been implemented across various levels of court and other justice-system agencies and non-profits.

As a leadership consultant and communications expert, Pat helps organizations and employees improve performance and productivity, strengthen their career flexibility and increase morale, and compete effectively for resources by developing competence, confidence, and resiliency. This is accomplished by increasing awareness and understanding, improving critical thinking skills, and turning knowledge into action. She works directly with key people to develop comprehensive strategies to effect desired change.

Pat holds a bachelor’s degree in organizational leadership, a master’s degree in management, and is a Fellow of the Institute for Court Management. She completed the Leadership Institute in Judicial Education, has achieved Distinguished Toastmaster status, and is also a John C. Maxwell Team certified coach.